Executive Assistant - Work From Home (Up to PHP45K)

Salary: 40,000 - 45,000 PHP

Go Virtual Assistants Inc.
Central Visayas

Job Description

Day shift,  above-industry rates, HMO for you + 1 dependent from start date, 15 days leave, Monthly Celebration Dinner & Monthly CEO Lunch
Who is GO-VA?
We provide our clients based in Australia, NZ, Singapore and the US with offshore employees. We are a managed operations company. You will work in the GO-VA office in Cebu as part of our internal team. Best of all, you will enjoy a friendly professional team environment with lots of great benefits. 
We are known for our kind and caring culture.
About Your Client:
Your Brisbane-based client is an author and expert on thought leadership marketing. She provides consultancy services on business and personal brand strategy, as well as content creation and lead generation for consultants, thought leaders, experts, and influencers.

What You Will Do:
  • Daily Practice Management:
    • Maintaining the Executive’s diary
    • Ensuring that the Executive is given follow-ups on pending and incomplete tasks.
    • Adding any tasks that come up into the project management system
    • Monitoring communication streams including email inboxes, Drift live chat, social media direct messages and private Facebook groups; ensuring customers and sales opportunities are prioritised, and KPIs for response times are met
    • Using the project management system to complete tasks assigned
    • Attending a daily check-in, with any questions or queries saved up to ask then
  • Project administration:
    • Using templated projects in our system to set up a project for every practice activity or deliverable
    • Setting up files and completing confirmations, run sheets and any other documents required using templates and processes
    • Documenting the Executive’s work in the calendar to see to its completion
    • Using templates to communicate with clients
    • Reporting as Business Manager on status, issues and any roadblocks
  • Marketing:
    • Publishing newsletters provided by our copywriter in ActiveCampaign
    • Sharing newsletters in social media and on Linkedin articles
    • Using copy provided by the copywriter to create posts for private Facebook groups and our social media; scheduling in Buffer and either using Asana or coordinating with designer images required
    • Outbound connections to target audiences on LinkedIn
    • Messaging invitations on LinkedIn
    • Engaging with comments on social media channels
    • Adding leads from Lead Generation invitation to ActiveCampaign and the automation sequences
    • Adding all leads and opportunities as deals to ActiveCampaign
    • Adding sales calls to the Executive’s diary
    • updating our WordPress website as required
    • Flagging outside-of-scope tasks but presenting a solution at the same time. e.g. an outsource provider, one-off contractor etc
  • Online Course Management:
    • Assist in managing the Kajabi platform
    • Using templates to set up landing pages
    • Loading videos, lessons, resources etc.
    • Adding and managing users
    • Creating and managing offers
  • Customer Service:
    • Staying across daily communications and responding within set timeframes
    • Sending gifts as required
    • Maintaining client records in the CRM
    • Ensure the monitoring of client birthdays and flagging them so we connect and possibly send a card or gift
    • Help in maintaining customer connection and retaining customers for life through amazing service
  • Systems:
    • Liaising with stakeholder and  the systems guru on automation (Zapier Automation and others)
    • Managing the database in ActiveCampaign
    • Assist with managing the Woocommerce store
    • Assisting with Kajabi
    • Using Buffer for social media scheduling
    • Using Dropbox and G-Suite
    • Using Drift for live chat messages
    • Using Asana for project management
  • Finance:
    • Forwarding receipts to the bookkeeping hub
    • Finding invoices if required
    • Completing a weekly spreadsheet allocating line items to the correct account code
Your Skills and Qualifications:
  • Must have strong and highly advanced organizational skills, including the ability to manage the client’s diary responsibly
  • Must have strong database and CRM management skills
  • Strong problem-solving skills
  • Ability to be proactive with a solution-oriented approach
  • Strong written and verbal communication skills
  • Highly professional attitude and good customer service skills
Benefits You Will Enjoy:
  • HMO from start date plus 1 free dependent *** (no hierarchy, P180K coverage, P10K medicine reimbursement, Private Room)
  • P100K Life Insurance coverage
  • Welcome gift on your first day
  • 10 days leave (Year 1) | 15 days leave (after Year 1)
  • Monthly Discover You lunch (CEO Fiona Kesby’s presentation, training led by Founder Matt Kesby, and Values Awards)
  • Welcome Afternoon Tea with CEO
  • Monthly celebration
  • Christmas and New Year break
  • P5K referral bonus
  • Chance to win a P20K island holiday
  • Free coffee
*** Conditions apply.

This is a work-from-home role during the pandemic. Once improvements allow full office-based operations, this may become an office-based job role.
Do you believe you’re the right person for this role? We’d love to hear from you!

Initial interviews will take place over the phone and final interviews will be done online. We are not entertaining walk-in applicants, in compliance with current health measures.
What this means: you can start your remarkable career in GO-VA by applying now at https://r24.go-va.com.au/apply or selecting “Apply Now” at the bottom of the screen.
Come join our tribe!

Specialization: Secretarial
Hiring Company

Go Virtual Assistants Inc.

Go-Va provides clients based in Australia, NZ, Singapore, US and UK with offshore employees.  We are a managed operations company, not a BPO.  You will work in the Go-Va office and have direct... (More)

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