Experienced Customer Service Representative (Onsite)

We're Hiring: Experienced Customer Service Representative (CSR) – Excellent English Required

📍 Location: Office-based – Cebu City
🕒 Job Type: Full-Time
💼 Experience Level: 2+ Years in Customer Service
💬 Language: Fluent/Advanced English (spoken and written)
🚀 Availability: Must be willing to start right away

About Us:
At [Your Company Name], we take pride in delivering top-notch service to our customers. We’re growing and looking for an experienced, reliable, and motivated Customer Service Representative to join us on-site at our office.

What You’ll Do:

• Handle customer inquiries via phone, email, or chat

• Resolve product or service issues efficiently and professionally

• Maintain detailed records of customer interactions

• Stay updated on products/services to provide accurate support

• Collaborate with teammates and departments to improve service quality

Requirements:

• Minimum 2 years of customer service experience

• Strong English communication skills (both written and spoken)

• Comfortable working in an office environment

• Tech-savvy and omfortable using CRM tools and systems

• Friendly, patient, and solution-focused

• Available to start immediately

📩 How to Apply:
Send your updated resume and 1 minute introduction video to [email protected] with the subject line: “Office-Based CSR – [Your Name]”. We're reviewing applications ASAP – don’t miss out!