Medical Virtual Assistant (On-site)

We are a growing healthcare support team looking for a dedicated and experienced Medical Virtual Assistant to assist with patient care coordination and administrative tasks. If you have experience in handling medical-related calls, managing patient records, and working with EMR/EHR systems, we want to hear from you!

Key Responsibilities:

• Handle inbound & outbound calls for patient inquiries and follow-ups

• Manage patient scheduling, including appointment confirmations, rescheduling, and follow-ups

• Process medication refills and lab requests efficiently

• Maintain and update EMR/EHR records with accuracy

• Assist with patient intake and ensure proper documentation

• Support social media management (SMM) for patient engagement and practice updates

Qualifications:

• Must be willing to work on-site in Cebu City

• Experience in a healthcare or medical office setting is preferred

• Proficiency in EMR/EHR systems

• Strong communication skills and ability to handle patient interactions with empathy

• Detail-oriented with excellent organizational skills

• Ability to multitask and work in a fast-paced environment

• Prior experience in medical virtual assistance is a plus

📩 How to Apply:
If you're a great fit for this role, send your resume and an introduction video. Please highlight your work experience and the tasks you have done in previous roles.